![]() ![]() ![]() Therefore, try a different email address or enter your mobile number to reset the password. The major cause of this problem is that consumers utilize a different email address than when they had to register the gadget.Īnd that is why, when they attempt to reset the password and enter a different email, the lock doesn’t quite check the new email because it had not generally been associated with the gadget. This should not allow you to reset the passcode or log in to the gadget. This error happens when the customer fails to approve his account during the lost password procedure. It’s also possible that the router is too far away from the lock, and the lock is having some trouble reconnecting to wifi because of insufficient signal strength. Because the lock requires Bluetooth to be turned on in the smartphone in order to link to wifi, the connection would be lost if it is not. While attempting to gain access to the network, double-check capital letters.įinally, check sure your smartphone’s Bluetooth is turned on. If you still can’t connect to wifi, it’s very probable that you’re not entering your credentials appropriately. Here are several fast remedies you may try to solve this problem.Īs practically every smart home gadget requires a 2.4GHz connection and cannot connect to 5GHz wifi, ensure that your wifi is configured to 2.4 GHz and not 5 GHz. The lock’s inability to connect to wifi is a typical issue that most users encounter. This procedure will almost certainly solve your problem. After it has been properly calibrated, launch the application and verify the lock condition once more. Thereafter, follow the directions in the application to finish the calibration procedure. Launch the app on the smartphone, navigate to the lock that isn’t working, press lock settings, and scroll to the bottom to the “Calibrate Lock” option. It might also be due to certain calibration difficulties, which you can resolve by recalibrating the smart lock. In that instance, the application will show that the August lock is secured even though it is not. When you connect the August smart lock to the application after setup, the application displays the erroneous lock state. August Lock Issues And Their Troubleshooting Wrong Lock State However, here are a few frequent difficulties you may encounter while using August Locks, as well as how to fix them. ![]() The setup process is straightforward, and you’ll be up and running in no time. With the aid of its smartphone application, August smart locks allow users to monitor their houses remotely. Even though August locks are very effective and make the process very seamless, a lot of customers have been facing August lock issues such as wrong lock state, wifi not working, or authorization prompts. ![]()
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